Last updated: Friday 30th January, 2026.

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These Terms & Conditions (“Terms”) govern your access to this website and any coaching services provided by James Carson (“we”, “us”, “our”).

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By using this website, submitting an application, or engaging in coaching services, you agree to these Terms.

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1. Coaching Services

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James Carson provides private wellness coaching services designed to support clients in areas such as:

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• wellbeing and lifestyle habits

• stress and pressure management

• routines, mindset, and behavioural change

• clarity, boundaries, and sustainability in work and life

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Coaching is educational and supportive in nature and does not constitute medical, psychological, or therapeutic treatment.

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2. Not Medical or Mental Health Advice

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Coaching services are not a substitute for medical, psychological, psychiatric, or therapeutic care.

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You acknowledge that:

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• James Carson is not acting as a doctor, psychologist, psychiatrist, or registered health practitioner.

• Coaching does not involve diagnosis, treatment, or prescription.

• You are responsible for seeking appropriate professional care for medical or mental health concerns.

• You should not discontinue or modify prescribed treatments without consulting a qualified professional.

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3. Client Responsibility

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By engaging in coaching services, you acknowledge and agree that:

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• You are solely responsible for your physical, mental, and emotional wellbeing.

• Coaching outcomes depend on your participation, effort, and commitment.

• No specific results or outcomes are guaranteed.

• All decisions and actions taken during and after coaching remain your responsibility.

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4. Application & Acceptance

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All coaching services are offered via an application process.

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Submission of an application does not guarantee acceptance.

James Carson reserves the right to accept or decline applications at his discretion.

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5. Coaching Structure & Commitment

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Private coaching is offered with a minimum commitment of four (4) months, unless otherwise agreed in writing.

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After completion of the minimum term, coaching may continue on a month-to-month basis by mutual agreement.

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6. Fees & Payment

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All fees are clearly communicated and agreed prior to commencement of coaching.

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Unless otherwise stated:

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• Fees are billed monthly in advance or may be paid in full upfront if agreed.

• All prices are listed in Australian Dollars (AUD).

• Fees include GST, where applicable.

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Failure to make payment may result in suspension or termination of services.

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7. 30-Day “Love It or Leave It” Guarantee

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The first 30 days of coaching are covered by a love it or leave it guarantee.

If you choose to end the coaching relationship within the first 30 days, and provide written notice, all fees paid during that period will be refunded in full.

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This guarantee applies only within the first 30 days of commencement.

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8. Coaching Sessions, Cancellations & No-Shows

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Coaching sessions are scheduled in advance and reserved exclusively for the client.

If you need to reschedule a session, a minimum of 24 hours’ notice is required.

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• Sessions cancelled or rescheduled with less than 24 hours’ notice will be forfeited.

• Missed sessions or no-shows are forfeited and will not be refunded or rescheduled.

• Sessions are not transferable and do not roll over unless otherwise agreed in writing.

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These terms exist to protect the integrity of the coaching relationship and the time reserved.

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9. Cancellation & Early Termination

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After the first 30 days:

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• Coaching is subject to the agreed minimum four-month commitment.

• No refunds are provided after the first 30 days.

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If you choose to terminate coaching after the first 30 days but before completion of the minimum term, the remaining balance for the minimum commitment remains payable.

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This reflects the reserved coaching capacity and commitment made.

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10. Termination by James Carson

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James Carson reserves the right to suspend or terminate coaching services if:

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• payment obligations are not met

• these Terms are breached

• boundaries are not respected

• the coaching relationship is no longer appropriate

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In such cases, any unused prepaid fees may be refunded at discretion.

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11. Confidentiality

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All personal information shared during coaching is treated as confidential, except where:

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• disclosure is required by law

• there is risk of serious harm to yourself or others

• information is publicly disclosed by you

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Confidentiality does not apply to illegal activity.

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12. Testimonials & Examples

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Testimonials and examples shared on this website represent individual experiences only and do not guarantee similar results.

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13. Intellectual Property

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All website content, coaching materials, and resources are the intellectual property of James Carson.

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Materials provided are for personal use only and may not be copied, shared, or distributed without written permission.

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14. Limitation of Liability

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To the fullest extent permitted by law, James Carson is not liable for any loss, injury, or damages arising from:

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• participation in coaching services

• use of this website

• decisions or actions taken by you

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You agree to indemnify and hold harmless James Carson from any claims arising from your actions.

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15. Website Use

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You agree not to:

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• use this website for unlawful purposes

• attempt to interfere with website functionality

• misrepresent yourself or your intentions

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16. Changes to These Terms

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These Terms may be updated from time to time.

Continued use of the website or services constitutes acceptance of the updated Terms.

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16. Governing Law

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These Terms are governed by the laws of New South Wales, Australia.

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17. Contact

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For questions regarding these Terms:

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James Carson
Email: james@jamescarson.com.au